|
BT Outgoing SMTP issue - Email Support
Area
Why is my outgoing not working or intermittent:
BT have just told us they are doing trials
on new anti-spam measures, they are starting to block any not
BT smtp, or not allowing not verified domain name linked email
addresses, which is what is causing the issue, the email setup
on your machine and the service our side is most likely fine,
Can I send emails now:
Yes, you can use the free webmail, which
will be webmail.yourdomain.etc for and vikatec.net smtp or
webmail.justdomainsuk.com, you use your account-name and
password to login, then you can sent as normal.
Can
we fix this issue:
Yes, there are 2 ways to fix this, both
are via BT,
1: you can ask them for the BT smtp, username and password,
once you have them, replace the outgoing smtp, then change the
"my outgoing server" section or more settings - DO
NOT CHANGE ANY OF THE INCOMING.
Also you need to get them to allow you to send via your email
address, or domain name,
If you are unsure where to make the changes email us and we
will tell you the steps,
2: you need to get BT to allow the email address and or domain
name you are
sending from and our smtp, they may need you to provide proof
of ownership. Once done they should allow the email
fine,
|
|
